Your next patient won't Google you.
They'll ask AI.

AI visibility is whether ChatGPT, Google AI Overviews, Perplexity and Gemini name your practice when a patient asks who to see. It matters because an AI answer names two or three practices rather than listing ten links, so the list you need to be on is far shorter than a page of search results, and being absent from it is invisible rather than merely ranked low.

SEO works to rank your website among the links on a search results page. AEO works to have your practice named inside the answer itself. They share foundations and we do both, but the signals that decide an AI citation are not the same as the ones that decide a ranking, and treating them as one job is why most practices are invisible to AI despite ranking adequately on Google.

In our client work so far, the first new AI appearances have usually shown up within one to two months of the work going live, though it varies with the market and the starting point. Structure and listings move fastest, authority built through content compounds over three to six months. We benchmark before we start, so what changed is measurable rather than asserted.

Healthcare is what we specialise in and it is the large majority of our work, because the compliance constraints and the way patients search are specific enough that general agencies get them wrong. We also work with a small number of businesses in real estate, professional services, childcare and retail, and we say so plainly rather than pretending to be exclusive.

Maxwell Donnellan, directly. He spent seven years in pharmaceuticals and then time in tech before founding MaxConnex, so the compliance side is background rather than research. There is no account manager relaying messages and no junior learning on your practice. That works because the measurement, reporting and deployment run through systems we built, so the hours go into strategy and execution rather than into assembling reports.

No. There is a setup phase and then a monthly retainer you can leave. If the reporting is not showing movement, the arrangement should not be what keeps you.

They are the starting point rather than a review step at the end. No testimonials in advertising for regulated health services, no prohibited representations, and for cosmetic clinics no Schedule 4 product names, no before and after imagery and no pricing on prescription treatments. We have declined to publish work that would have breached these.

AI visibility starts at $2,500 setup and $500 a month for a single-location practice, with published tiers for groups on the pricing page. Website builds are scoped individually, and we ask for your budget range up front so the first call is useful rather than a guessing game. Everything is quoted plus GST, and there is no lock-in.

Not always. Some sites only need structure added, which is a refresh rather than a rebuild. But if an AI assistant cannot identify your services, practitioners and locations from your site, no amount of work around it will fully compensate, and a rebuild is usually the faster and cheaper fix. Our free check scores your current site in about thirty seconds.