What we do
Everything it takes to be the answer.
Ten services, built around one idea: a patient has to be able to find you, believe you, and book with you. Most practices work with us across two or three.
Get found
The work that decides whether a patient ever hears your name.
AEO and AI visibility
MaxConnex is a Sydney-based AEO agency for Australian healthcare. We make practices machine readable and authoritative, so ChatGPT, Google AI Overviews and Perplexity name them.
Learn moreSEO
AI answers are growing fast, but Google still sends the majority of patient enquiries. We do both, because the signals that win one increasingly win the other.
Learn moreGoogle Ads
Search and Performance Max campaigns built for patient acquisition, with conversion tracking wired properly so you know the cost of a booking rather than the cost of a click.
Learn moreMeta Ads
Facebook and Instagram campaigns for practices with something to promote, built on the Conversions API so the data survives iOS and ad blockers.
Learn moreSocial media management
Managed social for practices, run as an authority and consistency signal rather than a content treadmill. What you publish is part of how models decide whether to trust you.
Learn moreConvert
What happens once they land on you.
Website design and build
Fast, accessible practice websites that convert the patients AI sends you, structured from the first line so engines can read them without guessing.
Learn moreWebsite refresh
A targeted overhaul of the site you already have, when a full rebuild is not justified but the current one is holding back enquiries and AI visibility.
Learn moreOperate
What happens after the enquiry arrives.
CRM implementation
HubSpot built and configured properly for practices and multi-site groups, so every enquiry is captured, routed, followed up and measurable.
Learn moreRevOps
Revenue operations for groups that have outgrown spreadsheets. Pipeline, attribution, forecasting and reporting that reconcile across marketing, sales and practice management.
Learn moreAI automations
Practical automation for practices. Enquiry triage, follow-up, reporting and the repetitive admin that eats reception time, with a human approving anything that reaches a patient.
Learn moreHow engagements are sized
What does AI visibility cost?
Three tiers, set by how many locations you have, not by a menu of features. Prices are AUD plus GST, confirmed after the free audit, and there is no lock-in. See full pricing.
AI Essentials
A single practice, one location
$500 a month + $2,500 setup, + GST
- Full AI visibility audit across every major engine
- Structured data and machine-readable entity build
- Google Business Profile optimisation
- Live dashboard access
- Monthly AI visibility report
- Quarterly strategy call
AI Growth
Two to five locations, or a multi-practitioner group
from $750 a month + $3,500 setup, + GST
- Everything in AI Essentials, across every location
- Per-location entity and citation build
- Answer-led content programme
- Competitor gap tracking
- Monthly strategy call
AI Multi-site
Six or more locations, hospital groups and national networks
from $1,500 a month + $5,000 setup, + GST
- Everything in AI Growth, unlimited locations
- Per-practitioner entity graph
- Custom machine-readable site index
- Dedicated account strategy and priority SLA
- Direct strategist line
Larger groups and hospital networks are scoped individually. Talk to us →
Answers
Working with us
Do I have to buy everything?
No. Most practices start with one service, usually AI visibility or a website, and add others once that is working. We would rather sell you the thing that moves the number than a bundle you did not need.
How are the services priced?
AI visibility has three published tiers, set by how many locations you have: AI Essentials $2,500 setup and $500 a month; AI Growth $3,500 setup and $750 a month for 2 locations or $1,000 a month for 3 to 5 locations; AI Multi-site from $5,000 setup and from $1,500 a month, all plus GST with no lock-in. Websites, ads and systems work are quoted to the job. Full detail is on the pricing page.
Can you work with our existing agency?
Yes, and we do. Several clients keep an agency running paid media while we handle AI visibility and organic. We will tell you honestly where the two overlap so you are not paying twice for the same work.
How quickly can you start?
Usually within a week of the audit call. The delay in most engagements is not our capacity, it is getting access to the website, Google Business Profile and analytics. We send one access checklist upfront so that does not become a fortnight.
Find out what AI says about your practice
We run your practice against every major AI engine and show you exactly where you stand, and who is being named instead of you. No charge, no lock-in.